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Privacy Policy

Our policy

Privacy Policy

Introduction

Welcome to Digigen.

This Privacy Policy ("Policy") explains how Growth Goats Co., Ltd. ("we", "our", "us"), operating under the brand name Digigen, collects, uses, discloses, and protects your personal information when you visit our website www.digigen.io (the "Site") or use our services. By accessing or using our Site, you agree to the terms of this Policy.

Information We Collect

Personal Information

We collect the following types of personal information from you:

  • Contact Information: First name, Last name, Email address, Phone number, and Address (including State, Province, ZIP/Postal code, and City).
  • Transactional Information: Details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Information: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
  • Usage Information: Information about how you use our Site, products, and services.

How We Collect Information

We use different methods to collect data from and about you including:

  • Direct Interactions: You may provide us with your personal information by filling in forms or by corresponding with us by post, phone, email, or otherwise.
  • Automated Technologies: As you interact with our Site, we may automatically collect Technical Information about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources such as analytics providers, advertising networks, and search information providers.

How We Use Your Information

We use the collected information in the following ways:

To Provide and Operate the Service

  • Order Fulfillment: Processing your orders, including payment information, arranging for shipping, and providing you with invoices and/or order confirmations.
  • Customer Support: Responding to your inquiries, requests, and complaints.

To Communicate with You

  • Email Communications: Sending you emails regarding your order or inquiries. With your consent, sending promotional emails about our store, new products, and other updates.
  • Remarketing: Using the information to target advertisements to you on third-party websites through remarketing services.

To Improve Our Services

  • Analytics: Using tracking and/or analytics tools such as Google Analytics to understand how our users interact with the Site, which helps us improve our Site and services.

For Marketing and Advertising Purposes

  • Remarketing Services: Utilizing services such as Google Ads (AdWords), Twitter, and Facebook to advertise our business on third-party websites to previous visitors to our Site.

Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who provide services such as website hosting, data analysis, payment processing, order fulfillment, information technology, and related infrastructure.
  • Legal Requirements: When required by law, to comply with a legal obligation, or to protect and defend our rights or property.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to request access to your personal information.
  • Correction: The right to request that we correct any inaccuracies in your personal information.
  • Deletion: The right to request that we delete your personal information.
  • Restriction: The right to request that we restrict the processing of your personal information.
  • Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us at legal@digigen.io.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.