Partnership announcement
Deterministic automation, AI agents, and human approvals in one workflow, invoiced locally in Thai Baht or SGD and built around PDPA from day one.
Book a scoping callIt is 9:40 on a Tuesday morning and your best analyst has already touched five systems. A reported phishing email came in through the helpdesk, so she pulled the headers, checked the sender in the EDR, searched the SIEM for other recipients, opened a ticket, and pinged a manager in chat for approval to block the domain. Forty minutes, one alert. There are two hundred more in the queue, and somewhere in that queue might be the one that actually matters.
If that sounds like your team, the problem is not your tools. It is the work between them. You bought good systems, and your people have become the glue holding them together.
That is the problem we are announcing a solution for today: Digigen is now a Tines partner, bringing the Tines intelligent workflow platform to security and IT teams in Thailand and Singapore.
Every team we work with across Bangkok and Singapore runs a version of the same stack: a SIEM, an EDR, a ticketing system, Google Workspace or Microsoft 365, and a chat tool. None of them talk to each other on their own, so analysts spend their days copying context between windows, re checking the same alerts, and chasing approvals that sit in inboxes overnight.
The cost is bigger than lost hours.
The alert that matters sits behind hundreds of false positives, all of them queued for the same pair of hands.
Seven systems to revoke, one forgotten, and the finding lands in your next audit report instead of your inbox.
In either market's talent pool these people are the hardest to replace, and the work burning them out never needed their skill.
Skilled analysts should make decisions. They should not be human middleware.
Tines is an intelligent workflow platform built for exactly this. A workflow combines three things, and every run is logged end to end, so automation stays explainable and auditable.
For the steps that must always run the same way, every time, with the same result.
For the steps that need reasoning across messy inputs rather than a fixed rule.
For the steps that need judgment, routed to a person with the full case already assembled.
68
Different tools connected through the platform by the average Tines customer.
75+
Technology partners in the Tines ecosystem in 2026, including AWS, Elastic, and Netskope.
The direction is clear: the automation layer sits above vendor stacks, not inside any one of them.
That neutrality is why we chose Tines. Digigen is certified across Google Cloud, Microsoft, and AWS precisely because our clients do not live in one ecosystem. We already run every system your workflows will need to touch, in both of our markets, which makes the integration work that stalls most automation projects routine for us.
Step 1
Bring the process that wastes the most analyst hours each week. We map it together and show you what it looks like as a Tines workflow, with a quote in your local currency.
Step 2
We build, integrate, and test it across your stack, with human approval checkpoints and full run logging designed in from day one. The most common first workflows are phishing report triage, employee onboarding and offboarding, alert enrichment, and compliance evidence collection.
Step 3
We train your team to build workflows themselves, or run everything on a managed monthly plan with agreed response times.
Tines licensing and services are invoiced in Thai Baht by Growth Goats Co., Ltd., with 7% VAT and withholding tax handling, so finance receives Revenue Department compliant tax invoices with no cross border friction.
Deployments are designed around PDPA Thailand, and for financial institutions, around the auditability that Bank of Thailand and SEC supervised firms need to evidence their cyber resilience processes. Support is available in Thai and English.
Start at the Tines Partner Thailand page, also in Thai at Tines พาร์ตเนอร์ ประเทศไทย.
Licensing and services are invoiced in SGD by Digigen Pte Ltd. with 9% GST, so procurement contracts with a local entity on local terms.
Deployments are designed around PDPA obligations, and for financial institutions using AI agents in workflows, around the accountability and transparency expectations of the MAS FEAT principles.
Start at the Tines Partner Singapore page.
Regional teams get one delivery partner with correct invoicing and regulatory framing in each country.
Back to Tuesday morning. The reported phishing email hits the helpdesk and a Tines workflow enriches it, checks the sender against your EDR and threat intelligence, searches the SIEM for other recipients, and closes it as a false positive with a full evidence trail, in under two minutes, before your analyst finishes her coffee. When a real threat appears, the workflow escalates a fully assembled case, and she starts at the decision instead of the data gathering.
Incidents triaged in minutes instead of hours.
Every action with a timestamped, auditable record ready for PDPA reviews and regulator questions.
A team that spends its time on judgment, and stays.
Tell us, and we will map it as a Tines workflow with a quote in Thai Baht or SGD. Or see how Tines fits alongside our AI automation practice.
Book a scoping call