---
title: Privacy Policy | Digigen PDPA Compliance Singapore & Thailand
description: Digigen’s Privacy Policy explains how personal data is collected, used, stored, and protected across Singapore and Thailand, including compliance with applicable PDPA laws.
---

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Legal

# Privacy Policy

Effective Date: March 2026

## 1. Introduction

Welcome to Digigen.

This Privacy Policy ("Policy") explains how **Digigen Pte. Ltd. (Singapore)** and **Growth Goats Co., Ltd. (Thailand)** (collectively "Digigen", "we", "our", or "us") collect, use, disclose, and protect your personal data when you visit [www.digigen.io](https://digigen.io/?hsLang=en) (the "Site") or use our services.

We comply with applicable data protection laws including:

- Singapore Personal Data Protection Act (PDPA)
- Thailand Personal Data Protection Act (PDPA)

## 2. Information We Collect

### Personal Information

01

- **Contact Information:** Name, email, phone number, company name, address
- **Account & Transaction Data:** Orders, invoices, subscriptions, payment records
- **Business Information:** Company details, service requirements, project information
- **Communications:** Emails, chat conversations, support requests

BUSINESSTECHNOLOGY

### Technical & Usage Data

02

- IP address
- Browser type and version
- Device information
- Website usage behavior
- Referrer URLs and session data

## 3. How We Collect Data

- **Directly from you:** Forms, emails, calls, contracts
- **Automatically:** Cookies, analytics tools, tracking technologies
- **Third parties:** CRM systems, marketing platforms, partners, public sources

## 4. How We Use Your Information

We process your data for the following purposes:

LOCAL

### Service Delivery

01

- Providing cloud, AI, and consulting services
- Managing accounts and contracts
- Billing and invoicing

### Communication

02

- Responding to inquiries
- Customer support
- Sending service updates

BUSINESSTECHNOLOGY

### Marketing (with consent where required)

03

- Newsletters and updates
- Advertising and remarketing

BUSINESSTECHNOLOGY

### Improvement & Analytics

04

- Website performance analysis
- Service optimization

### Legal & Compliance

05

- Fraud prevention
- Regulatory compliance
- Enforcing agreements

## 5. Legal Basis for Processing

Depending on your location, we rely on:

- Consent
- Contractual necessity
- Legitimate business interests
- Legal obligations

## 6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

- Operate and secure the Site
- Analyze traffic (e.g. Google Analytics)
- Personalize content
- Run advertising campaigns (e.g. Google Ads, Meta)

You can control cookies through your browser settings.

## 7. Sharing of Information

### Service Providers

01

- Cloud platforms (Google Cloud, Microsoft Azure)
- CRM systems (HubSpot)
- Analytics and marketing tools
- Payment providers

### Legal Authorities

02

- When required by law
- To protect rights and security

BUSINESSTECHNOLOGY

### Business Transfers

03

- In case of merger, acquisition, or restructuring

## 8. International Data Transfers

Your data may be transferred and processed outside Singapore or Thailand.

We ensure appropriate safeguards including:

- Contractual protections
- Use of reputable cloud providers
- Security controls aligned with industry standards

## 9. Data Retention

We retain personal data only as long as necessary for:

- Service delivery
- Legal and tax requirements
- Business operations

When no longer needed, data is securely deleted or anonymised.

## 10. Data Security

We implement:

- Access controls
- Encryption
- Secure cloud infrastructure
- Internal security policies

However, no system is completely secure.

## 11. Your Rights

Depending on your jurisdiction, you may have the right to:

- Access your data
- Correct inaccurate data
- Request deletion
- Withdraw consent
- Restrict processing
- Data portability
- Object to processing

To exercise your rights, contact: [legal@digigen.io](mailto:legal@digigen.io)

## 12. Marketing Communications

You can opt out of marketing emails at any time by:

- Clicking "unsubscribe"
- Contacting us directly

## 13. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

## 14. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

## 15. Changes to This Policy

We may update this Policy from time to time.

Updates will be posted on: [Privacy Policy Page](https://digigen.io/legal/privacy-policy?hsLang=en)

Our Services

## 16. Contact Information

If you have questions or requests regarding this Policy:

**Email:** [legal@digigen.io](mailto:legal@digigen.io)

**Website:** [https://www.digigen.io](https://digigen.io/?hsLang=en)

### Singapore Entity

Digigen Pte. Ltd.

### Thailand Entity

Growth Goats Co., Ltd.

[![Digigen logo](https://digigen.io/hs-fs/hubfs/raw_assets/public/digigen-digital-horizon-current/images/digigen-white.png?width=150&name=digigen-white.png)](https://digigen.io/legal/privacy-policy#home)

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### Microsoft

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### Google

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### Resources

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[LinkedIn](https://www.linkedin.com/company/digigen-io)[LINE](https://lin.ee/oQnVd5k)[Facebook](https://www.facebook.com/profile.php?id=61560262746591)

Thailand: Growth Goats Co., Ltd. (Head Office), Tax ID 0105566119033 | Singapore: Digigen Pte Ltd, UEN 202609676Z

[Privacy Policy](https://digigen.io/legal/privacy-policy?hsLang=en)

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