Here’s a look at where Gmail is going in 2026, as well as new features launching today.
Email is louder than ever. Gmail is evolving from an inbox into a proactive assistant, powered by Gemini.
Today, 3 billion users rely on Gmail to connect and get things done. AI has already been a big part of that, from Smart Replies to AI-powered spam blocking. But email has changed considerably since Gmail launched in 2004.
With inbox volume at an all-time high, managing the flow of information is as important as the emails themselves. Google is bringing Gmail into the Gemini era to make it your personal, proactive inbox assistant.
Ask Your Inbox Anything: AI Overviews
AI Overviews turn scattered email content into direct answers. When you open a long email thread, Gmail can synthesize the conversation into a concise summary of key points. And when you ask your inbox a question, Gemini can generate a simple overview with the answer.
Example question you can ask in natural language:
Who was the plumber that gave me a quote for the bathroom renovation last year?Conversation summaries with AI Overviews are rolling out at no cost. The ability to ask your inbox questions with AI Overviews is available to Google AI Pro and Ultra subscribers.
Get Things Done Faster: Help Me Write, Suggested Replies and Proofread
Gmail’s writing tools are getting smarter. Help Me Write can draft or polish emails. Suggested Replies use the context of the conversation to propose one-click responses that match your writing style. Proofread adds deeper grammar, tone, and style checks.
- Help Me Write helps draft and refine messages.
- Suggested Replies adapt to your context and tone.
- Proofread improves clarity and professionalism before you send
See What Matters Most: AI Inbox
AI Inbox filters clutter and highlights what’s important, surfacing to-dos and critical items first. It prioritizes messages using signals like frequent contacts, your contacts list, and relationships inferred from content, while keeping privacy protections in place and your data under your control.
AI Inbox is being tested with trusted users and is expected to roll out more broadly in the coming months.
What This Means for Teams in Thailand
We see Gmail moving toward a new default: less searching, less copying, more action. For teams, this is a major productivity lift, especially in sales, ops, HR, finance, and customer support.
Note: Availability can vary by region, language, and plan. Digigen can help you plan Gemini adoption, governance, and enablement for Google Workspace.
